• No. 508-8, Jinyuan East Road,Jimei District, Xiamen City

Ready to Transform Your Workshop with De Ruilun?

Get in touch with us today to learn more about our advanced diagnostic solutions and how they can benefit your business.

We guarantee quality in all our processes!

Driving Innovation: #1 in Suspension Systems and Automotive Parts Manufacturing in China

Frequently Asked Questions

Can your equipment be used with a 220V power supply?

Most of our equipment operates on a 380V power supply, but we can provide a 220V or 110V adapter for an additional cost. Please let us know your requirements when placing your order.

How do I become a De Ruilun dealer or distributor?

We offer a dealer/distributor program for resellers. Benefits include special pricing, marketing support, and technical training. To apply, please contact us with your business details, and we’ll guide you through the process.

How do I contact your customer support?

You can reach our customer support team via:

  • Emailinfo@deruilun.com
  • Phone: +86 158 6717 1938
  • WhatsApp: +86 137 3855 952
  • Wechat: 15867171938

What payment methods do you accept?

We accept payments via bank transfer TT, Western Union, PayPal, Alibaba, Aliexpress and Wise. For wholesale or large orders, we also offer flexible payment terms (e.g., 50% upfront and 50% before shipment).

What is the warranty on your products?

All De Ruilun products come with a 1-year warranty. This covers any manufacturing defects or malfunctions under normal use. For more details, please refer to our warranty policy or contact our support team.

Do you offer discounts for bulk orders?

Yes, we offer wholesale discounts for bulk orders:

  • 6-10 units: 10% discount.
  • 11+ units: 15% discount.
    Contact us for a customized quotation based on your order size.

What is included in the shipping cost?

Our shipping costs include door-to-door delivery and all customs clearance fees. This ensures a hassle-free experience for our customers.

Do you offer technical support?

Yes, we provide comprehensive technical support for all our products. Our team is available to assist with installation, operation, and troubleshooting. You can reach us via email, phone, or WhatsApp.

How long does shipping take?

Shipping times vary depending on your location. Typically, delivery takes 25-55 business days after payment confirmation. We also offer express shipping options for faster delivery.

Are your products certified?

Yes, all our products are certified by CCTVPICC, and CE. These certifications ensure that our equipment meets international standards for quality and safety.

Secure Your Order Today

Fast-Track Your Purchase! with a small Deposit

$30
  • Priority Processing: Your order will be fast-tracked for immediate processing.
  • Dedicated Support: You’ll receive personalized assistance from our sales team.
  • Peace of Mind: The deposit is fully deducted from your total invoice amount.

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